Troubleshooting: Scoring Issues - Practice Mode, Saving Responses, Manual Scoring

This resource covers scoring of activities in practice mode, the saving of responses, reassignment of work to students on individual assignments, and some notes about manual scoring of items. 

How Student Scores Are Tracked in Practice and Feedback Mode

Purpose of Practice Activities

Designed to promote learning through multiple attempts, with the goal of students arriving at the correct answer by using feedback and hints.

How scoring works:

1. Only the first response a student submits for each item is recorded in the scorecard and reports.   
2. Even if a student eventually selects the correct answer after several tries, that success is not reflected in the recorded score.  
3. The system currently does not track or report the final (correct) response—only the initial attempt is captured behind the scenes.

A Common Concern

Educators and administrators may interpret these results in students misunderstanding the material, when in reality, students may have reached the correct answer after engaging with the feedback loops as intended.

Students Need to Submit Work or Save Work Before Exiting

To ensure a smooth experience on Sirius Online, students should either Submit their work for teacher review or Save for Later before ending their session.  To do this, at the bottom of each assessment, click the Go To button and scroll all the way to the right to see the button with Review/End.

On the following screen, the student will have the option to perform either action.

This helps preserve their progress and ensures that scoring and feedback function as intended.

Responses Not Saving

If student responses don’t appear to be saving, have them clear their browser cache, restart their device, and relaunch the browser before continuing the activity.

In most cases, this resolves the issue and allows them to resume work without data loss.

If problems continue after these steps, please contact support for further assistance.

Reassign Work Directly from the Scorecard Summary Screen

If Step 3 does not resolve the problem of student's responses saving, reassign the activity for the affected student.

To do this:

1. Navigate to your assignment’s scorecard summary by locating the assignment and clicking Score.
2. In the Submitted column, roll over the submission date next to the student’s name.
3. This will reveal the Reassign button for that individual student.

Clicking it will allow the student to complete the activity again.

Open-Response Questions

For open responses that require manual scoring, a scoring panel with a Points field appears to the right of the response.

Not all practice open responses need to be scored—for example, end-of-assignment student reflections. However, you’ will still have the option to add comments or provide feedback for students in these cases.

To view only items that may require manual scoring, use the Only show manually Scored Items toggle in the upper toolbar.

When reviewing an entire assignment, it’s usually best to switch this toggle off so you can see all student responses.

Scoring Items

To score an item, enter the number of points (usually up to 1) in the Points field.

Need to give additional feedback to the student?

1. Type your message in the Teacher Comment field.
2. Click Save to record the score, the comment, or both.

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